This platform sells directly to end users — individual consumers and businesses purchasing for their own internal or operational use, including bulk orders for a company’s own staff or crew. We do not sell to distributors, wholesalers, or resellers, and we reserve the right to cancel any order intended for resale or third-party redistribution.

Product Designs & Sizing: All safety utility bottoms and footwear are supplied as pre-designed items. Product sizing options are restricted strictly to sizes ranging from size 6 to size 12. Visual representations clean product images, but actual colors may vary slightly due to digital screen configurations.

All prices listed on our platform are shown in Singapore Dollars (SGD). To protect your data, our gateway currently accepts 3D Secure card payments exclusively.

Promotions & Discounts: Promotional terms (such as “Buy 3 Utility Pants, Get 1 Free” or promotional free shipping thresholds) must be met during active checkout sessions. Discount codes cannot be retroactively applied to completed orders. Karloactive reserves the right to modify pricing, batch availability, or promotional terms without prior notice.

We coordinate deliveries strictly within the region of Singapore. All transit timelines provided at checkout serve as standard estimates. The risk of loss, damage, and legal title for all physical items passes entirely to the buyer the moment the items are handed over to our designated third-party delivery carrier.

We stand behind our gear with a 14-day risk-free guarantee starting from the date of physical delivery and receipt of the products.

• Size Exchanges & Fit Assurance: If your order isn’t the perfect fit, we will swap sizes completely free. Items must be returned entirely unworn, unwashed, unaltered, and with all protective tags attached in original packaging.
• Structural Integrity: Our guarantee covers structural/manufacturing defects (including faulty stitching, heavy duty hardware, zipper tracks, or snap closures) reported within the 14-day window. Items showing signs of field use, dirt, or washing will fail inspection and do not qualify for a refund or size exchange.
• Refund Processing: Approved refunds are credited back to the original payment method, excluding outbound or return shipping costs.

While our safety gear is fabricated using heavy-duty materials meant for protection, workplace conditions vary extensively.

It remains the sole responsibility of the customer or employer to evaluate and confirm that these garments meet the particular safety ratings, Workplace Safety and Health Act rules, or Ministry of Manpower (MOM) standards required for their specific work environments in Singapore.

All items are supplied strictly on an “as-is” and “as-available” basis for industrial or casual wear. Our business provides no warranties against unexpected gear wear, tear, or failure under heavy stress. We are completely exempt from any liability regarding workplace injuries, operational accidents, or health damages arising directly or indirectly from using or wearing our safety garments.

These Terms of Purchase are governed, interpreted, and enforced completely in accordance with the laws of the Republic of Singapore. Any legal disagreements, claims, or actions stemming from retail transactions on this website must be brought forward and settled exclusively within the jurisdiction of the courts of Singapore. For formal inquiries, reach out via support@karloactive.com.